Shipping Policies
All our products are shipped from Faridabad using our network partners. We offer free shipping Pan India, with a nominal fee of 100 INR flat for Cod option.
All orders are shipped within 3 working days, and it typically takes another 2 to 10 working days for the order to reach you based on your location
Typical Transit Time By Delivery Location
- Within Delhi NCR: 1 to 2 working days
- Metros: 3 to 5 working days
- Non-Metros and Interiors: 3-10 working days
P.S: The delivery timelines above are indicational only. Since we rely on our courier partners for delivery, this can vary due to factors that are outside our control.
Once your order has been shipped, you will receive an email notification with the courier and tracking details so that you can track your order online.
While we dispatch your entire order together, they might be delivered in parts.
EXPRESS SHIPPING – express shipping means that we will dispatch the order within 24 – 48 hours, express shipping comes with a nominal fee of 150 rs flat.
Returns
We accept returns in cases where the product received is broken or a wrong product is delivered. Any such item should be reported within 5 days from the receipt of the item. We will send the replacement once the original item is received back.
Refunds (if applicable)
Once your return is received and inspected, Your refund will be processed in your original method of payment, within 3-5 working days from the receipt of the returned item. For COD purchases, the refund will be given as store credit. Please note that the products have to be packaged back in original condition for the refund. We will arrange a pickup through our courier partner free of cost. Refund is only applicable in case original product replacement is not available.
Late or missing refunds(if applicable)
It will take 3 working days for us refund you from the day we have received the product back.
Please contact us at info@wicktale.com in-case of any confusion